How does the Trail partner programme work?

At Trail we are 100% focused on helping teams get their work done, and letting managers know it's done well. We don't do hardware. We don't do consultancy. We believe in doing one thing well and working with others who share that same belief.

Join our growing list of partners

Our partner network allow us to solve even more of our customer's problems. We'd love to work alongside you and move the industry forwards together.

Which type of partner are you?

Referral partner

For those looking for an easy way to refer a client to Trail for a referral bonus.

  • Sales commission
  • Partner portal and tools
  • Featured on our partners page
  • Partner resource centre
  • Customised on-boarding and support

Reseller partner

For those looking to make Trail a core part of your consulting/solution business.

  • Sales commission
  • Partner portal and tools
  • Featured on our partners page
  • Partner resource centre
  • Customised on-boarding and support
  • Free demo Trail account
  • Dedicated partnership manager

Technology partner

For those looking to integrate their product with Trail.

You might be wondering...

How do I sign up a new customer?

Customers need to enter your unique partner promo code in the 'Coupon Code' field at either account sign-up, or subscription setup.

What if I refer someone that's already a Trail customer?

If you refer someone that's already an active Trail customer, we'll be unable to reward you. If you re-sign an ex Trail customer, however, then we'll pay commission as usual.

How can I promote Trail?

When you sign up to Trail's partner programme, you'll receive access to a selection of marketing assets. You'll also receive a unique promo code that customers can enter at checkout for an exclusive discount to Trail.

How and when will I get paid?

You'll be paid directly into your bank account via Stripe Connect. If you haven't yet set up your Stripe account, then either set it up using the link in your dashboard, or contact our live chat & we'll guide you through it.

Can I bill my customers directly?

The partner may put in their own payment details at checkout if they would like to bill the customer directly.

How often will I be paid?

We track your referral revenue at the end of each month and send payments via Stripe to your bank account by the 15th of the following month.

Will I get a dedicated partnership manager?

Absolutely, they'll be in contact with you after you've signed up to the Partners Programme.

Can Trail promote my product/service?

The Trail customer success team are always looking at how they can solve wider business problems for our customers with partner solutions. Ask your partnership manager for more details.

Can I get a free Trail account as a Trail Partner?

Our partners will receive a free Trail account to create their own task libraries, manage their client accounts (where applicable) and assist with the sales process. Contact your partnerships manager if you're unsure on how to create the account.

How can I change Programs?

Just let your partnership manager know. There may also be cases where you'd like to offer different levels of partner support and we can try and help to accommodate this.

How can I send feedback about Trail?

Either send it over to the partnership team - partners@trailapp.com or start a chat in the bottom right of this page with our support team.