Security and data in Trail
Trail gives each member of your team access to what they need, and nothing more. Every check records what your team found, and what was done about it – named, timestamped, and with photos.
The four ways Trail protects your data
Data protection
Customer data processed in line with UK GDPR, with external penetration testing.
Roles and permissions: the right access for every person
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Access that matches each role: each role has its own level of access, so team members, managers and admins only see and change what’s relevant to them.
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Sensitive tasks kept to the right people: restrict tasks and individual fields to managers and admins.
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Each manager focused on their sites: areas group sites by region or brand, so managers see the sites they’re responsible for.
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Access that keeps pace with your team: add, archive and restore users in bulk as people join and leave.
Audit trail: a record your business can rely on
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Proof problems were dealt with: each check records the reading, photos and comments, and a failed check can trigger a corrective action, linked back to the original check.
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Every entry named and timed: every completion, checklist item and record log entry carries a timestamp and the name of the person who completed it.
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Evidence captured at the time: photo fields can be set to camera only, so each image is taken in the moment.
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A named record on shared devices: six-digit PIN sign-off shows who completed each check.
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Ready to share: search the full history and export any date range as a PDF or CSV, with photos embedded and labelled.
Secure sign-in: one login, extra protection
Signs in through Access Identity, The Access Group’s sign-in service, for extra protection:
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One sign-in for everything: single sign-on gives your team access to Trail and other Access products with one login.
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An extra layer of protection: two-factor authentication helps keep every account secure.
*Single sign-on and two-factor authentication are available on the Trail Evo plan.
Data protection: built and run by The Access Group
As part of The Access Group, Trail processes customer data in line with UK data protection law, including UK GDPR, and is tested by external penetration testers.
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Nothing to install: Trail runs in the browser, so there’s no software to deploy on your devices or network.
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Your data in your own tools: the Task Reports API and Scores API bring Trail data into Power BI, Tableau and other reporting tools.
What your IT team can request
Our security documentation gives your IT and procurement teams the detail they need, covering:
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Hosting and infrastructure
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Data protection and privacy
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Our security approach and testing
Security your IT team can sign off
Book a demo and we’ll walk your team through roles, permissions and the audit trail, or request our security documentation to share with IT and procurement.