Your franchise operations manual, built into every site's day
Bring the franchise operations manual to life. Everything's in one place, from brand standards to food safety.
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Brand standards in every franchisee's daily routine
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See how each franchise site performs, without visiting in person
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Permissions that match your franchise structure
Over 300M tasks completed with Trailapp
What does Trail give a franchisor?
You've developed a winning formula. See it in every site, day after day.
Which parts of your operations manual can Trail run?
Brand standards
Display, product and presentation checks, with photos that show each one matches your spec.
Opening and closing
The same opening and closing routine for every franchise site, in the order you set.
Food safety
Temperature logs, allergen checks and cleaning schedules, each with a named, timestamped record. Connect Infogrid sensors and fridge temperatures are logged automatically.
New product launches
Set-up tasks for a new menu or promotion, published to every site on launch day.
Field visits
Scored audits for area managers and franchise business consultants, with section-level and overall scores.
New sites and teams
Get new sites up to speed quickly, with onboarding tasks and photos and videos showing how each job is done.
Incidents
Accidents happen. Record all the details and collect the evidence in one place.
Maintenance and fire safety
Log equipment faults and raise an Access Maintain callout from the task, and schedule regular fire safety checks with a record of each one.
How does Trail fit your franchise structure?
Match your organisational hierarchy with company, site and user permissions.
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Roles for every level: team, manager and admin roles, plus custom roles with granular permissions
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Sites grouped your way: group each franchisee's sites into an area for their own reporting
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Central standards, local detail: conditional logic adapts one task to different site formats, from a kiosk to a full restaurant
How does Trail prove compliance across every franchise site?
Trail keeps every franchise site's records in one place, so when a regulator, auditor or insurer asks about a site, the franchisor and the franchisee can see the same answer.
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A record behind every task: each entry shows who completed it and when
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No half-finished records: mandatory fields block submission until the task is complete
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Problems followed up: out-of-range readings can require a corrective action, linked back to the original task
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Records in one export: a PDF for any site and any date range, with photos embedded and labelled
Let us show you around
Trail has been shaped to fit some of the biggest hospitality brands. Book a demo and we'll show you how it would work across your franchise network.
Questions about Trail for franchises
Can each franchisee see only their own sites?
Trail's custom roles and areas let you decide what each franchisee can see and change. We'll walk through your franchise structure in a demo and show you how to set it up.
Can we roll out a new process to every franchise site at once?
Yes. Draft the new task, publish it, and it appears on every assigned site's list at the same time.
How quickly can a new franchise site start?
New sites can be set up in advance, and your standard tasks can be assigned as soon as the site is added.
Are there setup or training fees?
No. There are no setup, consultancy or training fees.
Does Trail replace our food safety management system?
No. Trail doesn't write your HACCP plan or risk assessments. It makes sure the checks in your plan get done and recorded in every franchise site, and it works alongside any food safety consultant you already use.